The exchange of information within your company is referred to as internal communication. When done correctly, it builds a strong intelligence network that links remote teams, multinational offices, and people working remotely from wherever in the world. Also, it enables productive teamwork and the achievement of organizational goals.
In addition to serving as the cornerstone of employee engagement, it fosters mutual respect, trust, and a feeling of autonomy for your workers.
A successful internal communication plan is crucial to the efficient, productive, and profitable management of your company. In this article we will look at the best IT solutions to improve internal communication in your company.
How to spot effective internal communication?
If your employees don’t appreciate the significance of fast, accurate, and meaningful internal communications, having the newest tools and technologies won’t matter.
These qualities are frequently found in organizations with excellent internal communications:
- Understand the standards of excellence and have flexible objectives to meet them.
- Respect the importance of inclusive, two-way dialogue.
- Encourage communication between peers, managers, and direct reports on both a vertical and horizontal level.
- Spend time, effort, and money establishing efficient internal communications.
- Have developed metrics to measure the success of your plan.
- Evaluate it and improve where necessary.
Internal communications that are poorly done cost you time, money, and sometimes even your clients. Many workers and executives point to ineffective teamwork and communication as the primary reasons why workplace failures occur.
Without clear communication, objectives and goals remain unaddressed. This creates a space for false information and raises the possibility of errors and misunderstandings.
Without clear communication that coordinates decisive action and unites everyone, change creates stress and uncertainty rather than opening up possibilities.
IT solutions to improve internal communication
Digital is currently the standard method for information sharing and feedback collecting for many businesses with remote, deskless, or frontline employees.
But developing a successful internal communications plan requires skill. So here are, in our opinion, the best IT solutions for internal communication.
1. Mobile apps
Every five minutes, we check our smartphones, but just 10% of these interactions are caused by an alert. Because of this, corporate-branded mobile apps are a logical choice for personalized internal messaging.
Important updates are likely to be viewed very quickly with push messaging and alerts, and this includes frontline or remote workers who might not have a corporate email or fixed workspace. Apps can also be used to gather feedback and encourage social sharing, enhancing the sense of community among employees.
Speaking of remote workers, see this article we wrote on the future of remote work, which could be shipping container offices.
2. Online surveys
Surveys and polls with no names on them give your staff a voice. They also aid in real-time monitoring of the corporate culture and employee satisfaction levels. Also, people are more than four times more likely to offer their best effort on the job when you listen to them.
More transparency is possible thanks to anonymity. It helps employers focus on particular problems within their organizations and gives employees the confidence to request what they need. The relative rarity of in-person reviews may also be a less reliable indicator of employee satisfaction than a series of brief pulse surveys.
3. Collaboration tools
Online collaboration tools are becoming more and more popular every day. They make it possible for workers to interact and share while integrating business relationships in a more social way.
Collaboration technologies make it possible for teams from other departments or even time zones to connect and work together, resulting in more effective teamwork.
Also, it comes in very handy when small or large groups need to monitor task progress and rely on effective coordination to accomplish a shared objective. Currently our favorites are Slack and Asana. A Project Management Software is also a good option to explore!
4. Community channels
Do you have workers in your company with expertise? By spreading news through designated community channels, you may give them an opportunity to shine. This is an illustration of an internal staff communication tool that provides your personnel with a forum to talk about new innovations in their area of specialization.
The community channel can also be organized around a practice center to make it simple for team members to communicate. Senior personnel enjoy working with younger staff members, and junior members of the organization can benefit from the knowledge of more senior staff in problem-solving.
Another one from our top IT solutions for internal communication is intranet. Several businesses still position their intranet at the core of internal communications. They utilize it as a library of useful resources despite being built to be a hub of employee information.
Employees may easily access crucial company information. Such as HR policies or news updates, using an intranet. With the help of an associated app, a single intranet hub has proven effective for many firms in increasing employee connection.
Now that you know of our top IT solutions for internal communication, might as well use one that fits your company the most!
Thank you for reading our article!
Read more from us, see articles such as Best software for employee onboarding.